Like a responsible, educated citizen of India. I thought to fill my tax on my own last year (AY-2013-14) and there, I was in the most complicated trap. :(
Though the government claims that e-file is the easiest thing and we should practice our right and fill the tax on time. Believe you me it is not that easy. I filed my tax last year using https://incometaxindiaefiling.gov.in. My case was that I had switched my job in the month of July wherein there was a gap of a week from my last working day in previous organization to joining date of new organization. Yes, I went for a vacation for a week!!
The tax accumulated for the gap period was 9500 approx, which was auto calculated. To this, without further consulting my CA (how! fool of me) I paid it online. The challan was issued and my tax was paid. I received my IT acknowledgement number in next month and IT-return was filed. It looks easy, right? Yes, even I had the same feeling. And was flaunting this to my friends, I told them it is too quick and try doing it on your own. But I was WRONG!
So the problem started in the month of Oct, when I received a notice from Income Tax department under section 139, defect in tax payment.
WHAT!!! HOW! I LOST IT COMPLETELY.
But still to confront everyone, I thought to clean the mess on my own and again, diligently, went to INCOME TAX office located in UDYOG VIHAR, Gurgaon for clarification.
So, the environment inside Income tax office is like a typical government office, one has seen in movies, where most of the employees are killing time and passing queries to one another. Out of the lot, one gentleman looked into my query and answered me, that you have wrongly filled a column, you have challan receipt? Kindly call our e-file customer care department and they will guide.
Ok. Customer care number (TOLL FREE), the number that is never free. They should check their call bounce. But then it is the “AAM AADMI” of India, who is used to such treatments and never gives up trying. So after trying for few days, one lucky day I got through. A lady in sweet South Indian tone responds, Ma’am that notice is from Income tax department not the INCOME TAX E-File department. (What a confusion, we have two Income tax department and aren’t they run on computer or software and the information is updated on it?). The lady continuing with her polite tone, unless you receive any notice from E-File department , you can ignore this notice.
Phew! Feeling of proud bounce back again. Worst was yet to come.
I receive E-FILE notice on 3rd of April stating that please rectify your error under section 139 (9), under e-file tab on https://incometaxindiaefiling.gov.in
My struggle starts again, now I am dealing with this for few hours, bloody what the hell is schema error. Why can’t they have tutorials to guide? Why the site is not completely updated? Google always misguide in such situation.
We work in private organization where we are not allowed to make error in entertainment web portal then how these people who work for a government body (assuming them to be more qualified than an AAM AADMI, can make such error.
On homepage they mention, for advance users and software developers, you can download SCHEMA. Can anyone tell who will mention things about average people who are not software developer or even engineers or by default the IT department has considered that only engineers pay taxes?
GOD save me from this now I don’t how to file this rectification and customer care (bloody hell, they should be called CUSTOMER SCARE) is not picking phone.
Can someone help me with this?